Shipping policy

Free shipping on orders over $100

Processing & Shipping time: 2-3 days

If you have an issue with the shipment of your order, contact us within 30 days of the delivery or estimated delivery date. In some cases, you may need to reach out to the shipping carrier directly.

The risk of loss of, damage to and title for Products pass to customer upon our delivery to the carrier. It shall be the Customer's responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such case Ju-Ju Bean will determine based on information within to make any refunds.

If carrier tracking indicates that a Product was lost in transit, Customer may make a written claim for refund of the lost Product in compliance with Ju-Ju Bean's Return Policy. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Ju-Ju Bean's investigation and sole discretion. Ju-Ju Bean cannot guarantee delivery to P.O. boxes.